Wireless Network Access for Laptops
View COCC's wireless (WiFi) service maps:
The Bend, Redmond, Prineville, and Madras campuses provide wireless internet access for registered users within all campus buildings with the exception of the Ponderosa Annex and Redmond building 2.
Technical Details
The wireless protocols supported by this network are 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac, and 802.11ax.
By using the Campus Network users are agreeing with COCC's Acceptable Use Policy.
List of Networks
Campus Wireless
A wireless for anyone and any device that has a cocc email and password.
What you can access
- Basic Internet
To use the Campus Wireless network you must:
- Configure your computer to connect to the wireless network.
- Open your internet browser to view the network login web page.
- Log in to the network by following the instructions displayed on the login web page.
- Done. You may now access the internet and available COCC web resources.
For detailed instructions on configuring your computer for wireless please consult the documentation provided with your computer and/or your wireless equipment.
Warning: Wireless communications are NOT encrypted with WEP or any other security protocol and therefore as is always the case with the internet, personal data should ONLY be sent when using a secure website (HTTPS/SSL).
Support
Specific Issue: Captive Portal does not automatically present itself.
If you run into a device that doesn’t automatically bring the portal up, follow these steps in order to diagnose and fix:
- Disconnect and reconnect to the network, and wait to see if there is a notification prompting you to sign in.
- Ensure that any and all VPN Clients are turn off and try again.
- Forget the network and then try connecting again.
- Restart the device and then try again.
- Search for any full URL in a web browser. I recommend URL’s that are easy to type or remember. My favorite is example.com.
- Check the devices network settings to make sure the IP address and DNS servers are being learned dynamically through DHCP.
If you continue to have issues, please Contact Student Tech Support for assistance.
- Review the list of common problems on our troubleshooting web page.
- Review the documentation provided with your computer and/or your wireless equipment.
- For assistance please contact Student Tech Support or visit a campus Computer Lab.
COCC_Staff
A wireless for BYOD (Bring Your Own Device) or personal devices owned by cocc staff members. Allows you to sign in once and stay connected as long as your password does not change.
NOTE: cocc_staff is a best effort wireless. If you have trouble with the network use campus_wireless as an alternative.
What you can access
- Basic Internet
To use the cocc_staff Wireless network you must:
- Be a COCC staff member.
- Attempt to join the network.
- Enter your full cocc username and password.
- When prompted for a CA Certificate, select don't validate.
Support
For assistance please contact the ITS Helpdesk.
Specific Issue: Cant connect on some Android Devices
With the exception of flagship Iphones and Galaxy devices, all phones are requiring higher security standards. If you have an android device and cannot connect, please contact the COCC Networking Team for help.
COCC_Admin
A wireless for COCC owned wireless devices. Only devices provided by the ITS department will be able to connect. While the most strict, this network provides staff with access to important documents and software not available on the other wireless networks.
NOTE: This network is designed to replace the cocc_vpn wireless network. If you are using that network currently please switch to this updated one.
What you can access
- Basic Internet
- N: drive
- Banner
- Outlook
- My docs
- Anything you can access plugged in at your desk.
To use the cocc_admin Wireless network you must:
- Have a COCC provided device.
- The device should automatically try to connect to the network when available.
- If it does not automatically connect, select the network from the list of available networks and attempt to connect manually.
Support
If you have a cocc provided laptop, and need access off campus, please ask your director to put in a request for the remote access VPN.
For any and all issues, please contact the ITS Helpdesk or COCC Networking Team.
Open Community Wireless Network:
The Open Community Wireless Network is available in the Coats Campus Center, Boyle Education Center, Cascades Hall, Grandview, Pioneer, the COCC Bookstore, and the Library on the Bend campus. This network is also present at the Redmond and Prineville campuses, and the Bend Chandler Lab. This open network allows wireless access through TDS via a cable modem and does not require any username or password.