ITS Mission
Vision
ITS partners with our college community to ensure access to the technology tools and resources necessary to achieve their academic and professional goals.
Mission
Information Technology Services is committed to providing secure, robust, student-centered technology and information resources to those who Central Oregon Community College serves.
Values
- Trust
- Dignity
- Respect
- Responsibility
- Excellence
- Partnership
Goals
- Foster and develop a skilled ITS workforce
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- Deliver outstanding customer service
- Utilize IT service management frameworks to improve quality (ex. ITIL, COBIT)
- Extend a robust and secure ITS infrastructure
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- Enhance cyber security processes and protections
- Ensure resiliency through business continuity planning and disaster recovery
- Improve ITS operations through systems analysis and corrective actions
- Provide technology and services for teaching, learning and student success
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- Align ITS with College goals through information technology governance
- Promote technology for innovative teaching and student achievement
- Develop technology services to support a student’s connection with the college
- Incorporate accessibility and universal design standards
- Provide technology support for University Partners
- Enhance community and educational partnerships